Location: Chesterfield, Derbyshire
Established in 2006, Knights Care Ltd provides high-end residential, nursing, respite, and day care to elderly adults in three locations across the North and Midlands.
The first home was established in 2006 in Leek, Staffordshire, since then a further two care homes have been added to the Knights Care portfolio, in Grimsby and Gainsborough, Lincolnshire. Knights Care Ltd currently employs 240 members of staff across the three locations.
After working with Mitchells Chartered Accountants for more than seven years, Knights Care’s geographically expanding portfolio led owner, Adam Knights, to identify a need for a technical solution to his growing pains. Any suitable solution had to be cost effective, reduce the administrative burden and provide complete transparency for the owner and the care home managers.
Adam approached Mitchells, and fellow client Addooco IT Services to develop what is now known as CloudMitchells. Knights Care Ltd piloted the Cloud Mitchells programme in 2010 and has been using it ever since.
Here, Adam Knights, Owner of Knights Care Ltd explains how CloudMitchells helped his business:
“We had already been working with Mitchells Chartered Accountants before piloting CloudMitchells so we were confident in their service.
Prior to using CloudMitchells, we were unable to share accounting documents and myself and our care home managers didn’t feel in control of budgets as they were not able to monitor spend in real time. This meant we were nervous about expanding the business as we didn’t want to create additional administrative pressures to monitor the accounts.
When we first started using CloudMitchells we were immediately able to ease admin pressure, giving us confidence to immediately expand the business and we acquired the additional care home in Grimsby, Lincolnshire.”
How do you now use CloudMitchells?
“As our business has grown, CloudMitchells has evolved with it. Because of the size and demands of the business we now have an in-house accounts team at Knights Care, however, we do still see many benefits of CloudMitchells
We now use it for a different purpose – as a secure portal for financial and legal document sharing – compared to how we did in the beginning. It has also simplified all of our accounting.
For example, I can access my accounts from any of the three sites I am visiting. Likewise, if I’m asked by the team at Mitchells to sign off any documents, I can do so from wherever I am. The software has created a better working relationship with Mitchells for me, as we save time travelling to and from each other to fill out paperwork by doing it remotely. CloudMitchells remains an important part of our business.”
What other services does Mitchells provide you with?
“Mitchells Chartered Accountants provide us with full-service care home accounting. My main contact is Tony Hornsby and I’ve been very happy with the service he and the rest of the Mitchells team provide us with.
Tony is responsible for our audits, management accounts, tax planning and all other accounting services, and he’s been responsible for these since we started working with Mitchells more than seven years ago.”